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‹ 100 Knowledge, Skills and Attitudes

Communication, leadership and teamwork

8 min read

Communication that works

Closed loop: say it, hear it read back, confirm.

Speak up: name the concern, the reason and what you want ("Captain, we are 20 kt fast at 1,000 ft, the approach is not stable: go around"). If the first call is ignored, call again, then act as the operator's procedures say.

Brief the threats, not only the routine.

IN THIS LESSON

  • Leadership
  • Teamwork

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